Refund Policy
1. Subscription Services
NextMind Digital and AIToolHub offer subscription-based services billed on a monthly basis. By subscribing to our services, you agree to the following refund terms.
2. Refund Eligibility
Refunds may be requested within 7 days of the initial subscription purchase if:
- You have not used the core features of the service
- The service did not function as described
- Technical issues prevented you from accessing the service
3. Non-Refundable Items
The following are not eligible for refunds:
- Subscription fees after the 7-day period
- Partial month charges after cancellation
- Services that have been fully utilized
- Renewals (you must cancel before the renewal date)
4. How to Request a Refund
To request a refund, please contact our support team at support@nextminddigital.com with:
- Your account email address
- Date of purchase
- Reason for the refund request
5. Refund Processing
Approved refunds will be processed within 5-10 business days. Refunds will be issued to the original payment method used during purchase.
6. Third-Party Payments
AIToolHub is a listing and lead platform. Any payments made directly between clients and providers outside of our platform are not covered by this refund policy. Such transactions are the sole responsibility of the parties involved.
7. Contact Us
If you have questions about this refund policy, please contact us at:
Next Mind Digital Artificial Intelligence Developing Services
Dubai, UAE
Email: support@nextminddigital.com